STRUCTURE OF THE ORGANISM

If you're looking for a Conciliation Body to serve you in Palermo, Sicily, and Milan, Concordia et Ius's organizational chart shows you a structure designed specifically for this. A single management team, based in Palermo, coordinates mediation offices and coordinators in Sicily and Milan, providing specialized mediators for civil, commercial, international, and consumer disputes throughout Italy. Thanks to this organized network, law firms, businesses, and individuals can count on a solid, recognized mediation body ready to handle even the most complex cases with expertise and continuity, regardless of the location involved.

SOLE DIRECTOR

Fabrizio Marcianò

RESPONSIBLE FOR THE BODY

Lawyer Pippo Pollina

Graduated in Law from the University of Palermo at the age of 21 on 27.11.1984

Registered with the Palermo Bar Association since July 19, 1988, and founder of the Pollina Law Firm.

Registered in the Special Register for Advocacy before the Higher Courts since 22 April 2016.

By training and vocation, she has directed and managed the civil litigation assigned to the Pollina Law Firm for over 36 years, and handles contracts with extremely high quality standards. The firm's clients are individuals and companies.

Mandatory continuing professional training and many years of experience in various fields of practice ensure that the firm's clients receive the utmost expertise and professionalism in every situation.

Internal control procedures, the use of the most advanced archiving and communication technologies, and an innovative approach across every practice area enable us to provide clients with timely responses and flexible, on-demand solutions tailored to their organizational size.

Civil and commercial mediator since 2010.

Coordinator for the Sicilian Region of the Aequitas ADR Foundation from 2010 to 2021, registered with the Ministry of Justice at no. 5 of the Mediation Bodies and at no. 19 of the List of Training Bodies held by the Ministry of Justice.

Responsible for the Conciliation Body Concordia et Ius srl and for Relations with the Institutions referred to in Legislative Decree no. 28 of 4 March 2010 and Decree no. 150 of 24 October 2023 of the Ministry of Justice, at the Body accredited under no. 809 by the Ministry of Justice and as a Training Institution registered under no. 427 of the Ministry of Justice List.

Civil and Commercial Mediator and Specialized Conciliator in the Consumer Sector since 2023.

The Mediation Team handles cross-border disputes on behalf of the Conciliation Body Concordia et Ius srl, registered with the ODR Platform accredited by the European Commission and meeting rigorous European quality criteria. The ODR platform ensures effective, fair, and independent resolution of any contractual dispute between a consumer and a trader based in the EU. The procedure can be used for any commercial sector (transportation, banking, telecommunications, energy, electronics, household appliances, car rental, services).

She deals with Dispute Resolution in the Energy sector at the Body accredited by ARERA - Energy, Networks and Environment Regulatory Authority under no. 2/DACU/2023, in the Communications sector - AGCOM at the Body accredited by the Communications Regulatory Authority, with Directorial Decision 1/2023 of May 3, 2023, pursuant to art. 141-octies of the Consumer Code and Annex A of Resolution 661/15/CONS and in the sector managed by the Transport Regulatory Authority - ART, at the Body accredited with note prot. 2467/2023 of June 27, 2023.

Thanks to extensive experience, he has developed a wealth of expertise in managing thousands of air transport disputes, including numerous mediation settlements between consumers and major international airlines.

She coordinates and manages a team of professional mediators with expertise in civil and commercial mediation, international law, and consumer law, as well as trainers who provide prompt and accurate assistance based on ongoing knowledge of the legal, regulatory, and corporate contexts within which mediation operates.

Organize regular meetings between team members to discuss ways to develop Mediation with a continuous and circular exchange of information, expertise, and ideas.

Foreign language: English

Tel. :  39 (0) 91 7828100 

Mobile: 39 329 4313 915

Email: p.pollina@pollinalex.it

PEC:  avv.pippopollina@pec.pollinalex.it 

BOARD OF DIRECTORS

Dr. Alessia Pollina

Dr. Chiara Pollina

Dr. Martina Pollina

The Board supports the management in defining the strategic guidelines of the Conciliation Body and in supervising its organizational and administrative activities.

LOCAL BRANCH COORDINATORS

To ensure a widespread presence throughout the country, the Concordia et Ius Conciliation Body employs local coordinators.

Attorney Manuela Gucciardo

Contact person for civil and commercial mediation in Palermo and its province.

Palermo (PA)

Attorney Claudio Ruggieri

Contact for initiating mediation in Milan and for relations with lawyers and businesses in Northern Italy.

Milan (MI) office in the process of being accredited

Dr. Fernando Ribecco

Contact person for civil and commercial mediation in the Naples area.

Naples (NA) office in the process of being accredited

Dr. Antonella Tavilla

Responsible for mediation proceedings in the Barcellona Pozzo di Gotto area and the province of Messina.

Barcellona Pozzo di Gotto (ME)

Attorney Gianpiero Bruno Cortese

Contact person for mediation in the Enna area.

Enna (EN) office in the process of being accredited

Attorney Salvatore Mangiapanelli

Mediation representative in Marsala.

Marsala (TP)

Attorney Marco Parrinello

Mediation representative in Mazara del Vallo.

Mazara del Vallo (TP) office accredited

Rev. Annalisa Alongi

Mediation representative in the Menfi area and Agrigento province.

Menfi (AG)

Dott.ssa Diana Zingales

Contact person for mediation in the Patti area.

Patti (ME) office in the process of being accredited

Attorney Angela Maria Sciglio

Contact person for mediation in Taormina and the Ionian area.

Taormina (ME)

Attorney Salvatore Sanci

Mediation representative in Trapani and the province.

Trapani (TP)

Attorney Vincenzo Calì

Contact person for mediation in the Villafrati and Termini Imerese areas.

Villafrati (PA)

MEDIATION AREA COORDINATORS To ensure specialized expertise in strategic areas, Concordia et Ius has identified specific thematic coordinators:

INTERNATIONAL MEDIATION COORDINATOR

Attorney Alessandro Savoca

Contact person for international mediation procedures of the Concordia et Ius Mediation Body, involving transnational parties or legal relationships.

CONSUMER MEDIATION COORDINATOR

Attorney Mariarita Scacciaferro

Contact for disputes between consumers and professionals, also in conjunction with European and sector-specific ADR platforms.

SCIENTIFIC RESPONSIBLE FOR THE ORGANISM

Attorney Carlo Alberto Calcagno

Attorney Rosario Dolce

They oversee the scientific and legal updates of the Conciliation Body, the quality of internal training courses, and ongoing compliance with national and European regulations regarding ADR and civil and commercial mediation.

SECRETARIAT

Stefania Pennino

The Secretariat is the first point of contact for users, lawyers, and businesses: it manages information requests, receives mediation requests, schedules meetings, and provides operational support to mediators, ensuring an efficient and traceable workflow.