MEDIATION BODY REGISTERED AT NO. 809 OF THE REGISTER OF CONCILIATIVE BODIES AND AT NO. 427 OF THE LIST OF TRAINING BODIES ACCREDITED BY THE MINISTRY OF JUSTICE

MEDIATION BODY REGISTERED AT NO. 809 OF THE REGISTER OF CONCILIATIVE BODIES AND AT NO. 427 OF THE LIST OF TRAINING BODIES ACCREDITED BY THE MINISTRY OF JUSTICE

EU partnership agreement 

Page updated on 22/10/2024

MCP - Consumer Mediation & Heritage Balkan Mediation

Join the Mediation Revolution: The European Partnership of ADR/ODR Bodies

We are building a future where dispute resolution is fast, efficient and fair, and we want you to be part of it. The European Partnership of ADR/ODR Bodies represents a unique opportunity to significantly improve the landscape of cross-border consumer mediation in Europe. Discover the extraordinary benefits this initiative offers to European consumers, traders and ADR/ODR bodies.


The Importance of the European Network Project

In an increasingly complex context, collaboration between the different Alternative Dispute Resolution (ADR) Bodies in Europe is essential to ensure the protection of Consumer rights and the efficiency of Mediation processes. The European network project, promoted by our Body, was born with the aim of creating a common platform that facilitates the exchange of information, best practices and resources between ADR Bodies, thus improving the accessibility and effectiveness of cross-border mediation in Consumer matters throughout Europe.


Benefits for Consumers

Improved Accessibility: Thanks to the European network, Consumers will have easier and more immediate access to Mediation services, regardless of their country of residence.

High Quality Services: Sharing resources and best practices between ADR/ODR Bodies to ensure that Consumers receive fair and sustainable solutions.

Greater Protection of Rights: A cohesive and strong network that ensures the respect of Consumer rights throughout Europe, promoting a safer and more transparent market.


Benefits for Merchants

Reduced Resolution Times: Faster mediation procedures mean less disruption to business and timely resolution of disputes.

Lower Costs: Mediation is a cheaper solution than lengthy and expensive litigation.

Trust and Reputation: Participating in a European-recognized ADR/ODR system increases customer trust and improves the merchant's reputation.


Benefits for European ADR Bodies

Knowledge and Resource Exchange: Opportunity to share experiences, best practices and resources, improving skills and operational efficiency.

International Collaboration: Promotes cross-border cooperation, enabling us to jointly address common challenges and develop innovative strategies.

Sustainability and Growth: Access to new financing and development opportunities, contributing to the sustainability and expansion of its scope.


Join us!

Don't miss the opportunity to be part of this revolution in cross-border Mediation in Consumer Matters.

We invite all European ADR/ODR Bodies to express their interest in joining this innovative and collaborative network. Your participation is essential to build a stronger and more cohesive Mediation system in Europe, which can really make a difference for Consumers, Traders and the Bodies themselves.

Fill out the form below and join us in this ambitious project. Help shape the future of cross-border and consumer dispute resolution in Europe.

 

For more information, contact us through our website or our social channels.

The European Network Project between ADR Bodies: why together we can make a difference.

If you are interested, do not waste any more time and contact us now

Fill out the form below and you will be called back

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